Reviews

  • I highly recommend Jeremy and Isley and Sons.
    Jeremy was a pleasure to work with. He was always punctual, courteous, and respectful, not to mention knowledgeable and competent. He spotted problems that we were unaware of thereby preventing much bigger problems later. He always kept us apprised of potential extra cost so there were no surprises when the entire project was completed. I highly recommend Jeremy and Isley and Sons.

    - Ron M.

  • Couldn't be happier
    By far the best plumber I've ever had help fix our issues. They called early and arrived on time. Going through the diagnostics, they happily shared tips for us to do preventative maintenance in the future and super reasonably priced. Couldn't be happier, and has converted me to using this service as long as I'm in the area!

    - Allan S.

  • Very, very happy with the entire experience, and the products they installed.
    I had a softener, carbon filter, and sediment filter installed, and they hauled away my old equipment, too. The workmen were on time, very polite and did an amazing job. Everything is so cleanly installed and they left no mess behind whatsoever. Communication from both the main office and service techs was outstanding. Very, very happy with the entire experience, and the products they installed.

    - Jerry J.

  • Bottom line is I was very impressed
    My 18 year-old furnace wore out and needed replaced. While the contractor I hired to replace it was working in the utility room, two things happened. My 9 year-old water heater quit working and the new furnace they installed was larger than the old and blocked my water heater from ever being removed when it needed replacement. I called L.E. Isley & Sons, the plumbing company I have used for several years, and they sent Scott Lockwood to analyze my water heater problem. Scott found the problem and explained why the best solution required that the water heater be replaced. Seeing that a replacement could not be put in the utility room, Scott designed and quoted a plan to relocate it to the garage. He made a temporary fix to my old water heater so that we could have hot water until a new one could be installed and promised to clear a spot in his work schedule to install a new one in the garage as soon as possible. He did this all in one visit. While I considered his proposal, he evaluated his work schedule. He found that his next job was routine maintenance and could be postponed. And, I found his proposal to be reasonable, so we scheduled the job to be the next business day after the weekend. Bottom line is I was very impressed with how well L.E. Isley & Sons take care of their customer's needs.

    - Beverly K.

  • I will only use them so long as I’m in their service area!
    Scott did an amazing job installing a new water heater for me. He was punctual, efficient and went above and beyond what you’d normally expect from service like this. He even identified a small gas leak and was able to replace the bad part on the spot. Great communication & fair pricing across the board. I will only use them so long as I’m in their service area!

    - Josh S.

  • Will only work with Isley from now
    I had an amazing experience with Isley! Never worked with a plumber before but they exceeded all my expectations. They were able to come out same day to address a sump pump issue. Not only did they resolve the issue but they educated me in a respectful manner, made sure I understood my options, and treated me with respect (were very dog friendly as well). Will only work with Isley from now on and will always ask for Jake!

    - Keri M.

  • Found them after using some other plumbers whose work they corrected.
    Have used them several times, found them after using some other plumbers whose work they corrected.  They text you to know when coming, perform great work, and they had the best price.  Really a great company in every aspect, couldn't be happier with their work.

    - Kevin T.

  • I didn't hesitate to call and schedule them for the repair and installation.
    My sister and her husband highly recommended Isley & Sons when they had some work done last year. So when an issue began with one of my toilets last week, I didn't hesitate to call and schedule them for the repair and installation. Kelly -- who answered the phone, advised on the issue and got me scheduled -- was so very friendly and accommodating. The work just finished this morning and I wanted to share my gratitude for the company's service by posting a review. Not only was the serviceman incredibly professional but one of the owners came by to deliver a special request I made, which went above and beyond the call of duty. Highly recommend. Thank you for the reliable, friendly service.

    - Lori C.

  • Highly recommend this company.
    Jake Lembke went above and beyond to make sure I had working water in my kitchen. After he realized my old/broken faucet had been installed wrong he had to use a saw to get it out. Then came the bigger problem - my new $360 faucet had a manufacturers defect - a chip in the sensor area. He waited for me to drive to lowes to get a new one. And he installed it. All told a 4 hour job - for which I paid only the basic install price.  Highly recommend this company. Oh - I was able to get a fix the day after I called.

    - Sarah R.

  • EXTREMELY POLITE, PUNCTUAL and very clean!
    We were very happy with the work we had them come out to do. We had to replace a hot water heater before it literally just drained on its own due to the corrosion we get from this awful Central Indiana water. We knew it went out and needed someone here as fast as possible. Isley gave us a very fair quote over the phone and then came out to replace and haul away the old water heater. They were EXTREMELY POLITE, PUNCTUAL and very clean! Did not come in and even track in a drop of the mud that was outside at the time due to heavy rain.
    We'd recommend them in a heartbeat. We did find one other company that gave us a quote of $100 less and they matched it. Obviously not every quote can be matched but they were able with ours. I was sick with Pneumonia at the time and I can't say enough about how professional they were. I was feeling like crud at the time and needed someone who was punctual and professional!
    Thank you!

    - Barb M.

  • When he finished, he cleaned up, and instructed me on the operation of the unit. All in all, the process went very well.
    Andy arrived on time and did a very professional job. He had to install new pipes in order to put the unit out of the way and where I wanted it. No problem. When he finished, he cleaned up, and instructed me on the operation of the unit. All in all, the process went very well.

    - JR Simon

  • Repair was was done quickly and efficiently, even in a very inaccessible location.
    Repair was was done quickly and efficiently, even in a very inaccessible location. Repaired leaking hose bib due to freeze damage, and replaced bad aerator on kitchen faucet.

    - Claudett Kubala

  • Great people, price, and service!!
    Like most people, I needed a plumber because of an emergency. The people with LE Isley helped me during a very stressful situation. Shaun M. did the best job I have ever seen by a plumber!! He rocked it. I revived updates via email and everything was handled quickly and efficiently.
    Hopefully, I don't have any more plumbing emergencies (unlikely as a homeowner), but if I do, I will call LE Isley again. Great people, price, and service!!

    - Nova B.

  • New to the area and needed a plumber.
    I am new to the area and needed a plumber. Mike was honest and took care of my plumbing problems quickly. We highly recommend Isley to anyone in need of a plumber!

    - Sue K.

  • Excellent service!
    Today we had our water heater replaced by Rik. Excellent service! He called ahead of his arrival within the timeframe we were given and worked hard until the job was done right.

    We thought it would be a basic repair of bad heating fuses, but he had to replace the entire heater and trim pipes to get it to fit. A pretty big job for a Saturday morning/afternoon that none of us expected.

    We will certainly call them again for future repairs. Professional and friendly right from the start with the receptionist booking the repair.  VERY SATISFIED and thrilled to have hot water again as the weather gets colder.

    - Stacy Z.

  • I would definitely recommend them.
    We have used Isley Plumbing many times over the years. We have used them for service calls for our sump pump, among other things. We also had them plumb our entire basement when we finished it.  They are always timely, professional, and do great work. I would definitely recommend them.

    - Courtney A.